Customer Service Apprentice - Bellshill

Job Reference: CSAPP20

  • Job Category: Apprenticeships

Mather+Stuart Power Solutions specialises in the hire and sale of temporary power equipment, including generators from 10 kVA to 1250 kVA, hybrid power, fuel tanks and fuel management, cabling and distribution.

As a Top 100 Employer of apprentices, with over 150 across the UK, A-Plant has an excellent apprenticeship programme which is growing each year and we want you to be part of it!

  • Location: Scotland
  • Closing Date: 31/05/2018
  • Package: 10500

Job overview

We are currently recruiting for customer service apprentices to join us to embark on a 1-year Apprenticeship Programme

Roles and responsibilities

Based in one of our Service Centres, working on the Hire Desk, you will work towards a customer service apprenticeship qualification. You will learn to:

  • Work on the hire desk delivering excellent customer service
  • Provide advice and guidance to customers to help them hire the correct equipment
  • Build effective customer relationships and resolve customer issues promptly and satisfactorily
  • Promote a range of ancillary services and benefits to customer

Skills required

The right candidate should possess the following skills: 

  • Excellent organisational skills
  • Ability to carry out instructions
  • Ability to adhere to Health & Safety processes and procedures
  • Problem- solving skills
  • Must have GCSE Grade 3/Grade D or above (or equivalent) in Maths & English

Benefits

As well as being part of an award winning apprenticeship team, you will receive:

  • Starting salary of £10,500
  • 23 days holiday plus bank holidays
  • Incentive for completing your apprenticeship